In accordance with Regulation (EU) 2016/679 (“GDPR”) and applicable Romanian law, S.C. RPG SECURITY CENTER S.R.L. (“RPG Security”, “we”), with its registered office at 2 Azuga Street, Sector 2, Bucharest, Romania, VAT/Tax ID RO9394294, Trade Register no. J1997003098404, informs you how we process personal data collected through rpg.ro and in the course of our security services.
As data controller and licensed security services provider (under Law no. 333/2003 and Government Decision no. 301/2012), we process your data lawfully, transparently, only for the stated purposes and securely.
1. Data we collect
Contact / quote request form: name, company, phone, email, service of interest and your message.
Technical support request form: client name, contact person, phone, email, site address, system and fault details.
Recruitment form: first name, last name, age, phone, email, preferred area, desired position and professional certification details.
Browsing data: IP address, browser and device type, pages visited and interactions with the site, collected through cookies and similar technologies (see section 6).
Security operations data: identification data and CCTV footage of people entering the sites we protect, processed strictly under Law no. 333/2003 and our client contracts.
We do not collect sensitive data (e.g. national ID numbers, health data) through the website, and we do not process data beyond what the purposes below require.
2. Purposes and legal basis
Answering enquiries and preparing quotes — steps prior to entering a contract, at your request (Art. 6(1)(b) GDPR).
Delivering contracted services (monitoring, rapid response, guarding, technical services) — performance of a contract (Art. 6(1)(b)) and legal obligations (Art. 6(1)(c)), including Law no. 333/2003.
Recruitment — assessing your application, at your request (Art. 6(1)(b)).
Accounting and tax obligations — legal obligation (Art. 6(1)(c)).
Website security and operation — our legitimate interest (Art. 6(1)(f)).
Traffic statistics and ad campaign measurement — your consent (Art. 6(1)(a)), which you may withdraw at any time.
Providing data is voluntary, but without it we cannot answer your request, enter into a contract or assess your application.
3. Who we share data with
Your data is confidential and is never sold or used by third parties for their own marketing. We may share it only with:
Providers that help us run the website (processors): our web host; Google (Google Tag Manager, Google Analytics, Google Ads, Google Fonts).
Clients of our security services, to the extent required by contract and law.
Public authorities (Police, Fire Inspectorate, tax authority, courts etc.) when required by law.
Advisers and contractors (legal, accounting, IT) bound by confidentiality.
4. Transfers outside the EU
Some providers (such as Google) may process data in the United States. Such transfers rely on the EU-U.S. Data Privacy Framework or on Standard Contractual Clauses approved by the European Commission.
5. How long we keep data
Enquiries and quote requests: for the duration of the conversation and up to 12 months after the last contact if no contract is signed.
Clients: for the duration of the contract and afterwards for legally required periods (e.g. 10 years for accounting records).
Candidates: for the duration of the recruitment process and up to 6 months afterwards, unless you are hired or agree to a longer period.
CCTV footage from protected sites: according to applicable legal and contractual periods.
After these periods, data is deleted or anonymised.
6. Cookies
This website uses:
Essential browser storage (localStorage): remembering your theme (dark/light) and your cookie choice. This stays on your device and is not sent to us.
Analytics and advertising cookies set via Google Tag Manager, Google Analytics and Google Ads, to understand how the site is used and measure campaign performance. They are enabled only if you click “Accept all” in the cookie banner. Until then we use Google Consent Mode v2: Google receives only anonymous signals, with no cookies and no advertising identifiers.
You can change your choice at any time with the button below and delete or block cookies at any time in your browser settings. For Google ad personalisation you can also use adssettings.google.com.
Your preferences have been reset. Analytics and advertising cookies are disabled; you will be asked again on the next page you visit.
7. Data security
We apply appropriate technical and organisational measures: encrypted connection (HTTPS), access restricted to authorised staff, and internal procedures aligned with our ISO 27001-certified integrated management system.
8. Your rights
Right of access to the data we hold about you;
Right to rectification of inaccurate or incomplete data;
Right to erasure (“right to be forgotten”);
Right to restriction of processing;
Right to data portability;
Right to object, including to processing based on legitimate interest;
Right to withdraw consent at any time, without affecting prior processing;
Right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP) — www.dataprotection.ro.
9. Contact — Data Protection Officer
For any question or to exercise your rights, contact us at office@rpg.ro, by phone at +40 21 9534, or by post to our registered office at 2 Azuga Street, Sector 2, Bucharest, for the attention of the Data Protection Officer. We reply within 30 days.
We may update this policy from time to time; the current version is always published on this page.